Back to TIPS 71 -
80 TIPS
81 - 90 On
to TIPS 91 - 100
Hot Tip
#81
Hot Tip
#82
Hot Tip
#83
Hot Tip
#85
Hot Tip
#86
Hot Tip
#87
Hot Tip
#88
Hot Tip
#89
Hot Tip
#90
Contact your
old customers to see why they are not doing business with you anymore.
You have one mouth and two ears - use them in that proportion when talking
with your customers.
Simply treat
the customer as the most important person on earth.
Treat your staff
how you want them to treat your best customer.
What do want
from your business? Rewards, Achievement? Responsibility? Prospects? Growth?
Interesting work? Good relationships? Appreciation? Security? Status?
That's
a coincidence so do your staff!
KITA is the
easiest way to get staff to move (Kick In The Ass) but are they motivated?
It's only when THEY want to move you can say they are motivated . Then
they need no outside stimulation ! Can you build their job in such a way
as it contains most of the motivators in Hot tip #84?
Catch your staff
doing it right not doing it wrong all the time.
A great motivators
is a pat on the back - if it's not overdone.
The best motivator
is simply to train your staff - to do anything!
When we do something
and we are rewarded we tend to repeat the act. The reward tends to act
as a reinforcement. Rewards can be money attention service assistance
recognition interest favours and so on… When you catch a member of your
staff doing it right try to use a Reinforcer to get them to keep doing
it.
As a leader
you must achieve a task; through a team; made up of individuals. Not do it yourself.
Back to TIPS 71 - 80 On to TIPS 91 - 100
Telephone
us on 01902 335507|
©2002
Training Projects all rights reserved.
Site
developed & maintained by
Wisdom
Solutions Limited |