TIPS 1 - 10
TIPS 11 -
20 TIPS
21 - 30
Hot Tip
#11
Hot Tip
#12
Hot Tip
#13
Hot Tip
#14
Hot Tip
#15
Hot Tip
#16
Hot Tip
#17
Hot Tip
#18
Hot Tip
#19
Hot Tip
#20
Find
out what your customers want - and provide it at a profit! Try to provide a customer with what they NEED
and you'll make a living, provide them with what they WANT and you'll
make a fortune….
Do not tell
a customer what you can do for them - ask them what they want. You will
question your way into far more sales then talk your way.
Only a third
of businesses do proper market research . I know what I would want if
I were a customer of mine - but this can be TOTALLY DIFFERENT to what
my customers want. Seeing it from the customers point of view is almost
impossible for us!
Find which of
your competitors provide the best products or services and copy them.
Upgrade these by only 10 % and put a lot of marketing muscle behind the
results.
Ask your customers
what is the one thing you can do better next time - then do it.
British Airways
had a 68% increase in customer satisfaction by using the customers last
name)
When you work
out the lifetime value of an average customer the numbers get astronomic.
Work out how much your average customer will spend with you over the next
20 years and visualise that number tattooed on their forehead just BEFORE
you tell them where to shove their business! ( £ Per week multiplied
by 1000 is how much in 20 years)
Never hit the
business running in the morning. Spend 10 minutes (I use ear plugs) planning
the day and prioritising your tasks. 10 minutes daily is one week per
year!
Have a big dream
- where will your business be in 3 years time? Put some numbers in there.
Let your daily goals keep you on track for the big dream.
Have an organisation
chart (even a one person business). An organisation chart tells you what
the business does! And is how your business will look when you've finished
building it in 3-5 years time.
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